Product partner proposalDraft for review - Not open for enrolment
ORDIME PRODUCT PARTNERS

You know the work.
Help shape what's next.

A proposed pilot for Ordime customers who want to share real workflow feedback, test practical improvements and help shape what comes next.

PROPOSED FOUNDING PILOT
6 months

A focused partnership, with room to learn.

Who joins
Meaningful users
Suggested group
5-8 businesses
Subscription
Normal pricing
Review
At 3 months
Your normal subscription pricing would apply. Fixed payments or vouchers may be agreed separately for specific research activities.
A PRACTICAL PARTNERSHIP

Useful experience.
Honest conversations.

If your business uses Ordime for important, recurring work, you may be invited to help us understand what should improve next.

Join after real use

Once you are using Ordime meaningfully in your business, you may receive an invitation to take part as a Product Partner.

Share what actually happens

You will help us understand what suits your business, what still causes difficulty and where workarounds or mistakes appear in real use.

Stay close to the conversation

You will have direct product discussions, optional previews and follow-up notes showing what we heard, what changed and what we decided against.

WHAT PRODUCT PARTNERS WOULD RECEIVE

Support for useful participation.

  • Direct product discussionsYou will have scheduled opportunities to talk through workflows, practical friction and the business impact behind your requests.
  • Optional previews and follow-upWhere it is relevant, you may preview upcoming work and receive short updates on what we heard, what changed and what we decided against.
  • Activity-based research rewardsFor larger research activities, such as walkthroughs, prototype testing or feature reviews, we may agree a fixed payment or voucher with you beforehand.
WHAT PRODUCT PARTNERS WOULD CONTRIBUTE

A little time. Useful insight.

  • Brief monthly check-inEach month, you will share what is working, what is causing friction and any concrete examples from recent use.
  • Focused quarterly workflow sessionEach quarter, you will walk us through a specific workflow so we can understand the steps, workarounds, mistakes and business impact.
  • Optional advocacy, kept separateYou will not be required to promote Ordime publicly. Case studies, referrals or public sharing would be optional and agreed separately.
A SIMPLE PROPOSED PATH

Meet. Agree.
Learn together.

If you are invited, we will agree the scope in writing and review the pilot before the six-month term ends.

  1. 01

    Establish fit

    Start by using Ordime in your business, or by completing a workflow discussion and trial if the pilot begins before you have a longer customer history.

  2. 02

    Agree the pilot

    If there is a fit, we will confirm the time commitment, discussion rhythm, research activities and any fixed reward in writing.

  3. 03

    Learn through real workflows

    You will use Ordime in recurring work, share concrete examples and help test whether changes genuinely improve the day.

  4. 04

    Review and decide

    At three months, we will review how the pilot is working, what we are learning and whether the commitment still makes sense.

FEEDBACK COMES FIRST

Useful feedback.
Independent decisions.

Your feedback does not need to match our assumptions. If public sharing is ever agreed separately, it should be honest, clearly disclosed and based on your actual experience.

Read the ACCC guidance on promotional disclosure
THE DETAILS, UPFRONT

Proposed participation terms.

A starting point for the pilot, subject to final review and an individually agreed written offer.

01

Participation and selection

You may be invited if your Australian salon, clinic or related service business is using Ordime meaningfully. Places are limited and based on business fit, workflow coverage and your capacity to take part. An invitation is not guaranteed.

02

Establishing fit

Where possible, we would invite you after roughly six to eight weeks of meaningful use, ideally including some time on a normal paid subscription. If the pilot begins earlier, we may assess fit through a workflow discussion and trial.

03

Subscription pricing

Your normal subscription pricing would apply. The pilot does not include a standing percentage discount, free access or discount stacking unless we separately agree it with you in writing.

04

Pilot term and review

Your participation would begin only after we agree the covered business, activities, discussion rhythm, start date and end date in writing. The proposed term is six months, with a review at three months.

05

Participation expectations

You would use Ordime in real, recurring workflows, complete a brief monthly check-in and attend one focused workflow session each quarter. Useful feedback should include concrete examples, including workarounds, mistakes and points of friction.

06

Research rewards

If we ask you to complete a substantial research activity, such as a detailed workflow walkthrough, prototype test or proposed feature review, we may agree a fixed payment or voucher with you before the activity. The reward would depend on completing the agreed activity.

07

Feedback independence

Your reward would never depend on giving positive feedback, having a suggestion accepted, promoting Ordime or remaining subscribed afterwards. We may consider your feedback alongside ordinary customer feedback and remain responsible for final product decisions.

08

Optional previews and experimental work

You may be offered optional previews of relevant features. You would not be required to run experimental features in your live business, and unreleased work may be subject to confidentiality requirements.

09

Advocacy kept separate

You would not be required to publish content or recommend Ordime publicly. Public sharing, case studies, workflow demonstrations, referrals or ambassador-style promotion would be optional and agreed separately. Any public content should be honest, based on actual experience and clearly disclose the relationship where required.

10

Client privacy and confidentiality

You should not share client, staff, payment or health information in demonstrations or feedback. Use fictional or properly de-identified examples. Respect any written confidentiality obligations for unreleased features and obtain permission before showing identifiable people or business material.

11

Changes and ending participation

Either you or Ordime may end participation with 14 days' written notice. Serious misuse, deception or privacy breaches may justify immediate suspension. Ending the Product Partner pilot does not itself delete your workspace or cancel your subscription; normal subscription cancellation and data-access terms still apply.

12

Complaints and applicable terms

If you have concerns about the pilot, contact Ordime so both sides can try to resolve them. Your agreed Product Partner offer would supplement the normal Terms of Service and Privacy Policy. Nothing in the pilot excludes rights that cannot lawfully be excluded.

A FEW HELPFUL DETAILS

Product partner questions,
answered.

Need a little more information?

Talk to us
Can I enrol now?

No. This page is a draft pilot proposal for review. If you are invited, participation would begin only after we agree the details with you in writing.

Would I need to already use Ordime?

Primarily, yes. The proposed pilot is designed for businesses using Ordime meaningfully. If the program begins earlier, we may assess fit through a workflow discussion and trial.

Would access be discounted?

No standing discount is proposed. Your normal subscription pricing would apply, with fixed payments or vouchers considered separately for specific agreed research activities.

Would I have to promote Ordime publicly?

No. Public sharing, case studies or referrals would be optional and agreed separately. Your private workflow feedback may be more useful than public content.

How would participation be rewarded?

You would receive direct product discussions, relevant optional previews and follow-up on what changed. Substantial agreed research work may receive a fixed payment or voucher.

What happens after six months?

We would review usage, learning, business fit and time commitment before the pilot ends. Any continuation or change would be communicated clearly, with normal subscription cancellation options available.

YOUR BUSINESS, BEAUTIFULLY IN ORDER

Better tools begin
with better conversations.

Have thoughts on the proposed pilot? Talk to us.

Discuss the pilot